Our Work
Complex B2B interface with high error rates. Contextual Inquiry, usability tests and iterative redesign of critical user flows.
Complex B2B interface with high error rates. Contextual Inquiry, usability tests and iterative redesign of critical user flows.
−42% — Error Rate After Redesign.
Details of method and sample are available on request, subject to client confidentiality.
Sky Deutschland
Low retention in the TV app. Discovery flow fundamentally analysed and redesigned for better content findability.
Otto
High checkout abandonment. Contextual Inquiry revealed trust gaps and unnecessary steps in the payment process.
Porsche Design
Digital experience not matching the brand's premium standards. UX audit and redesign of critical flows.
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We usually reply within 24 hours on working days.
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