Challenge
Intranet with declining usage rates. Information architecture and navigation completely overhauled.
Result
+61% — Intranet Usage Rate.
Details of method and sample are available on request, subject to client confidentiality.
Nos réalisations
Signal Iduna
Intranet with declining usage rates. Information architecture and navigation completely overhauled.
+61%
Intranet Usage Rate
Autres références
Tout voir →DACH
ThyssenKrupp
Complex B2B interface with high error rates. Contextual Inquiry, usability tests and iterative redesign of critical user flows.
−42%Error Rate After Redesign
DACHSky Deutschland
Low retention in the TV app. Discovery flow fundamentally analysed and redesigned for better content findability.
+34%Task Completion Rate
DACHOtto
High checkout abandonment. Contextual Inquiry revealed trust gaps and unnecessary steps in the payment process.
+27%Checkout Conversion