Laboratoire de recherche utilisateur

UX Lab

Optimisation ciblée des produits par la recherche comportementale, les tests UX et d’utilisabilité.

Équipement du labo

Environnement de test de pointe

Observation Room

One-way mirror for undisturbed observation. Productive insight without influencing test participants.

Test Room with Camera & Microphone

Motorised cameras and microphones for comprehensive recording of every interaction — qualitatively and quantitatively analysable.

Professional Moderation

Experienced moderators guide sessions and guarantee actionable results.

Remote Testing

Global reach: unmoderated and moderated remote sessions with international user panels.

Eye Tracking

Precise gaze recording for heatmaps, fixations and saccades — making visible what users really perceive.

UEQ & Standardised Questionnaires

User Experience Questionnaire and other validated instruments for measurable UX metrics.


Méthodes & outils

Plus de 30 méthodes UX

01

Track & Analyse

  • Contextual Inquiry
  • Focus Groups
  • Field Studies & Observation
  • Online Surveys
  • Competitive Analysis
  • Hotjar / Qualitative Tools
  • Google Analytics

02

Think & Strategy

  • Persona
  • Jobs to be Done (JTBD)
  • User Scenarios
  • Top Task Analysis
  • Customer Journey Mapping
  • User Stories
  • Design Thinking
  • Design Sprint

03

Make & Design

  • Information Architecture
  • Card Sorting
  • Low- & High-Fidelity Wireframing
  • Interactive Prototype
  • Design System / Pattern Library
  • Moodboards
  • Accessibility Check

04

Test & Evaluate

  • Summative & Formative Evaluation
  • Remote User Testing
  • Eye Tracking
  • A/B Testing
  • Tree Testing
  • Think-Aloud Protocol
  • Heuristic Evaluation
  • UX Audit

Gagnez du temps

Gagnez du temps et de l’argent
grâce à des tests ciblés.

Consultation gratuite de 30 minutes.
study@ubcg.net

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