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الأسئلة الشائعة
إجابات قصيرة وصادقة حول UBCG ودمج الذكاء الاصطناعي والتحول الرقمي والتدريب وخدماتنا.
عام
Who is UBCG?
UBCG (United Behavioral and Cognitive Group SARL) is an academy for agile UX and AI and a team of engineers, researchers, designers and analysts. We integrate AI into business processes, run user research, build digital products and train and mentor teams. Founded by Mouncif Ait Abdelghani, headquartered in Marrakech, Morocco, with operations in Germany and the USA.
In which regions do you work?
We work with clients in Germany, Austria and Switzerland (DACH), Morocco and the wider MENA region, other African markets, the EU and the USA — on-site or fully remote, in English, German, French and Arabic.
How can I reach you fastest?
Use the WhatsApp button or the free 30-minute consultation form. We usually reply within 24 hours on working days.
الذكاء الاصطناعي والتحول الرقمي
How can UBCG help us integrate AI into our company?
We start with your processes and users: we identify use cases with real value, prototype them, integrate AI into your existing tools and workflows, measure the effect and train your team to operate and improve the solution. Mentoring continues until your team runs AI projects independently.
Do you only advise, or do you also build AI products?
Both. Our engineers do UX/UI design and full-stack development including AI features, from prototype to production, together with our researchers and analysts.
How do you handle data protection and regulation in AI projects?
We check each use case against GDPR and the EU AI Act before building: which data is used, on what legal basis, where it is processed and which risk class applies. We avoid sending personal data to public AI tools without a legal basis and prefer solutions that fit your compliance requirements.
التدريب والأكاديمية
Which training formats do you offer?
On-site training at your company, live remote training, and ongoing mentoring for individuals and teams. Topics include agile UX, user research, UX/UI, accessibility, ergonomics, digital transformation and AI.
Who is UXgile Academy for?
For UX, product and development teams, managers and public-sector staff who want to work in a user-centred, agile way and to use AI responsibly. We have trained more than 350 professionals.
بحوث UX والمختبر
What is the UBCG UX Lab?
Our user research laboratory in Marrakech has an observation room, test rooms with cameras and microphones, eye tracking and standardised questionnaires such as the UEQ. We also run moderated and unmoderated remote studies worldwide.
How much does a usability study cost?
The price depends on scope, number of participants, method and location. In the free 30-minute consultation we clarify your goals and give you a concrete proposal.
إمكانية الوصول والامتثال
Does the BFSG (Accessibility Strengthening Act) apply to my business?
Since 28 June 2025 the German BFSG requires many consumer-facing digital products and services — for example online shops — to be accessible. Some micro-enterprises providing services are exempt. We assess whether it applies to you and what to do about it.
المتجر والدفع
How can I pay in the shop?
You can pay securely by card or PayPal through Stripe or PayPal payment links, or request an invoice with bank transfer. Card data is processed only by the payment provider — never by this website.
Can I order via WhatsApp?
Yes. Use the “Order via WhatsApp” button on a product page and we will confirm availability and payment options.
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محوره المستخدم حقاً.
استشارة مجانية مدتها 30 دقيقة.
دون التزام.