Terms & Conditions

1. Scope

These terms apply to purchases in the UXgile shop and to services offered by United Behavioral and Cognitive Group SARL (UBCG SARL) to consumers and businesses. Individually agreed contracts take precedence.

2. Contract formation

Presenting products is not a binding offer. A contract is formed when we confirm your order or payment, or when we start the service. For services we usually issue a written proposal first.

3. Prices and payment

Prices are shown in the stated currency; for EU consumers they include VAT where applicable, shipping is shown separately. Payment is made through the payment provider or by bank transfer against invoice.

4. Delivery

Digital products are delivered electronically after payment. Print products ship as stated on the product page.

5. Licence for digital content

You receive a non-exclusive, non-transferable licence for use within your organisation. Redistribution or resale of templates and files is not permitted.

6. Withdrawal

Consumers in the EU have a right of withdrawal as described in the Withdrawal Policy.

7. Liability

We are liable without limitation for intent, gross negligence, injury to life, body or health and as required by mandatory law. In cases of slight negligence we are liable only for breach of essential contractual obligations and limited to foreseeable, typical damage.

8. Governing law

The law of the Kingdom of Morocco applies to contracts with business customers. For consumers, the mandatory consumer protection provisions of their country of residence remain unaffected.

9. Final provisions

If a provision is invalid, the remaining provisions stay in force. Last updated: November 2026.