دراسات الحالة

Industrial Software · UX Research

ThyssenKrupp

Complex B2B interface with high error rates. Contextual Inquiry, usability tests and iterative redesign of critical user flows.

Streaming / Consumer · Usability Testing

Sky Deutschland

Low retention in the TV app. Discovery flow fundamentally analysed and redesigned for better content findability.

E-Commerce · UX Strategy

Otto

High checkout abandonment. Contextual Inquiry revealed trust gaps and unnecessary steps in the payment process.

Luxury Retail · UX & Accessibility

Porsche Design

Digital experience not matching the brand's premium standards. UX audit and redesign of critical flows.

Insurance · Intranet UX

Signal Iduna

Intranet with declining usage rates. Information architecture and navigation completely overhauled.

E-Government · Public Service Design

Morocco Government Portal

Digital administrative portal with low completion rates. User research and redesign of the application process.