we do.

We’ve taken a human-centred approach to solve clients’ challenges and create award-winning experiences.

We support you in improving User Experience & Usability at all levels.

Depending on your team's requirements, we have the ability to design exclusive and tailored service offerings. Our comprehensive proficiency in overseeing UX processes, digital strategy development, user research, and design methods and best practices can be utilized in both short and long-term engagements. The cost for customized consulting services is dependent on the extent of the project.

We offer multiple levels of continuous UX consulting: UX hotline: Instant telephone feedback on UX questions from one of our UX specialists (flexible billing of hours per month). UX contingent: One of our UX specialists is your permanent contact.
- Your UX specialist answers all your UX questions and supports you in your challenges.
- You have access to our entire infrastructure and all UX services (e.g. RapidUsertests including tester panel, usability lab, user research, prototype design).
- You draw from a predefined hourly or daily contingent per month.
UX interim: Expand your team temporarily with our experienced experts, for example for long-term projects or when personnel resources are scarce. -

Companies have realized that implementing user-centered development processes can greatly improve the usability and user experience of their products and services. Many companies have already successfully adopted these processes. However, the challenge lies in effectively communicating this unique feature to customers. To solve this problem, UNITED BEHAVIORAL AND COGNITIVE GROUP has come up with a solution: They have created different quality seals that can verify that the Usability & User Experience standard were respected also in PUBLIC SERVICES .
  • User-centered development
  • Usability & User Experience (UUX) tested
  • CITIZEN EXPERIENCE checked
  • User-centered PUBLIC SERVICE DESIGN
  • Web Accessibility: BITV, BFSG & EAA